Discovery
Free
To evaluate Jineo on your real conversations
- 50 conversations per month
- 1 WhatsApp number
- Catalogue up to 20 products
- Negotiation bounded by your rules
Pricing
Per conversation, not per message. No lock-in.
Open a trial account
Shop
Most chosen25,000 FCFA/ month
For a business selling every day. 700 conversations: 50,000 FCFA.
- 350 conversations per month
- 3 WhatsApp numbers
- Unlimited catalogue
- Mobile Money and card collection
- Delivery and order tracking
- Automatic follow-ups
- Dashboard and exports
Enterprise
On request
High volumes, several outlets or a specific workflow
- Conversation volume tailored to you
- Unlimited numbers and team accounts
- Custom commercial workflow
- Advanced analytics and integrations
- Dedicated support
FAQ
What people ask us before getting started
Still have one? Write to us — a real person answers.
Ask a questionHow is this different from a chatbot?
A chatbot answers a question. Jineo runs a sale: it knows what the customer asked for, what was offered and what is left to do, and it applies your price, discount and delivery rules through to the order.
Do I need a new WhatsApp number?
No. Jineo plugs into the business number you already use. Your open conversations, contacts and history stay where they are.
Can the agent sell below my floor price?
No, and it is not just an instruction: the floor price is never sent to the model. Every offer is evaluated server-side, and the final amount re-checked before the sale is recorded.
What happens if it does not understand a request?
It hands over to you. You get an alert, the conversation switches to human mode with the full context, and the agent stops replying until you reactivate it.
Does the customer know they are talking to an AI?
That is your call. Many businesses say so in the welcome message. In every case, the agent never pretends to be a specific member of your team.
What if my customer writes in English or mixes languages?
The agent follows the customer's language and switches mid-conversation. The French-English mix common in Douala and Yaoundé is handled without any special setup.
Which payment and delivery methods are supported?
MTN and Orange Mobile Money, bank card and cash on delivery. The payment link goes straight into the conversation and the customer is notified at every step of their order.
How long does setup take?
Half a day, guided by our team: we create your workspace, connect your channels, import your catalogue and set your commercial rules with you.
Is my data and my customers' data protected?
Your conversations, catalogue and data are isolated from other companies'. Credentials for connected accounts are encrypted, and no data is used to train a model.
A customer may be messaging you right now.
We prepare a demo on your own catalogue and prices. Fifteen minutes, no commitment, to see what Jineo would take off your hands.