About Jineo

We are building the commercial infrastructure of Francophone African SMEs, where their customers already buy: inside the conversation.

In Francophone Africa, a sale rarely starts in a shop. It starts with a Facebook ad, continues in a WhatsApp conversation, runs through questions, a budget, a negotiation, a Mobile Money payment, a delivery, then follow-ups. That journey already exists and it works. What it lacks is a system.

Jineo lets a business define its commercial rules — catalogue, prices, margins, allowed discounts, payment methods, delivery terms, cases reserved for a human — then runs the conversation by those rules, through to the order and beyond. Our ambition is not to replace salespeople, but to take the repetitive part off their hands and make reproducible what the best of them already know how to do.

We build from Douala, for businesses that sell the way people sell here: on social media, by talking, by negotiating, by delivering. The product is not generic technology retrofitted for Africa — it was designed for this market from the first line of code.

The engine

The conversational sales-journey engine

Underneath the conversation, Jineo holds a position: what the customer asked for, what they can pay, what was offered, what is left to do. That is what makes it possible to run a sale rather than string replies together.

Available

Sales agent

Runs the conversation through to the order.

  • Qualifies need and budget
  • Recommends from your catalogue
  • Negotiates within your limits
  • Hands over to your team by your rules
Available

Connected catalogue

What the AI is allowed to sell.

  • Live prices, stock and specs
  • Alternatives when an item is out
  • Disabled product: never promised again
  • Also powers your online catalogue
Available

Payment and delivery

From order to parcel handed over.

  • Mobile Money, card, cash on delivery
  • Deposit at order, balance on arrival
  • Zones, fees and lead times respected
  • Customer notified at every step
Available

Dashboard and follow-ups

What your conversations teach you.

  • Conversations, sales, drop-offs, handovers
  • Performance by campaign and by product
  • Reasons for non-conversion
  • Follow-ups scheduled on conditions

A customer may be messaging you right now.

We prepare a demo on your own catalogue and prices. Fifteen minutes, no commitment, to see what Jineo would take off your hands.